Wednesday, May 07, 2008

Google Business Listing Loose Search Optimization

Google Local underwent a few modifications in the last week. There are some notable changes that impact SEO and internationalization.

Tracking URL -
Business listing have a primary URL that is shown and linked from the business profile page. The website link used to directly refer to the URL, which produces a link value. A change was done such that the link is now points to a tracking URL and then redirected to the destination website. So instead of going directly to http://relevantads.com, the users browser will first hit Googles tracking URL and then be redirected to the RelevantAds site.


Google's motivation is probably not to stifle SEO link value; but to track user activity. When a user clicks on the tracked link, it provides Google a lot of information such as the search query, business listing, coordinates, type of link that was clicked and other encoding facets.

USA Joins Google Maps Globally
Business listings now are added with a county code prefix. For US listings this means that a "1" is prefix to the added to listing if it doesn't already exist. This is apparent from within the GLBC.
While this seems like a trivial change, it allows Google Maps to be consolidated to a single global index rather than several country segments. And a consolidated index is a faster, more stable and more rapidly updated all of which we've seen in Google Maps over the past few months.

David Rodecker
President, RelevantAds
“getting local business online"

Wednesday, March 19, 2008

Google Local now with YouTube Video

Google Local silently launched a new feature today in providing a way for businesses to integrate video with their local business profiles.

This makes Google the only top-tier search engine to allow businesses to integrate video in their local business listings. While several 2nd tier local search destinations, such as SuperPages and CitySearch have provided video production and publication for some time; Google Local is focused on giving control to integrate the existing videos. This is similar to RelevantAds business profile. Because RelevantAds also syndicates business listings, videos will now be distributed to Google Local Business Profiles (announcement to follow).

The Google Local Businesses profile page allows for up to 5 YouTube videos to be integrated with the listing. Each video is verified and content approved (presumable to not allow banned or adult content) and retreivd from YouTube along with its title.

Perhaps the more impressive change with Google Local is that the video is shown on Google Local Business Profile within minutes. Previously, it would take several weeks for the Google Local index to be updated with any content changes.

Yahoo Local Enhanced Business Profile, which is a premium product, doesn't even allow for video integration. I would expect to see that upgrade in the months to come.

Tuesday, March 18, 2008

Google Local Drops Fixed Classification of Businesses

Today, Google Local has changed the way that local businesses are classified. The new method is a free-form text field that dynamically offers recommendations as well as allowing for a custom value to be entered.

This is a big change compared to the prior way that Google local categorized businesses, which was based upon a proprietary list of about 500 categories (12 top level and 500 sub-classification). The newly recommended choices are inclusive of the legacy list, but provide greater granularity in product and services classification.

Google Local search uses categories in two ways:
1) The category will be displayed under a business listing
2) A category can be explicitly searched such as
category: Attorneys Adoption, Divorce & Family Law

It will be interesting to see how this will impact Google Local search results. One major implication is keywords could effectively be given as categories, but that could change going forward. Based upon our historical analysis, a businesses category hasn't been shown to greatly impact the ranking of search results on Google Local as it does with Yahoo Local and many other search engines.


One call to action sure: if you already had your business in Google Local, it might be worthwhile to review or update the category classification.

David Rodecker
President, RelevantAds
“getting local business online"

Wednesday, February 20, 2008

Search Results: Accelerated vs. Standard ad delivery

There are several advanced targeting options when configuring listings on Google adwords . These optimizations affect where and when ad groups are triggered. One commonly overlooked setting is the Delivery method.

Delivery method has 2 settings: Standard and Accelerated.
Google describes these as:
Standard: Show ads evenly over time. Standard delivery distributes your budget throughout the day to avoid reaching your budget early on. Your ads will show periodically throughout the day.
Accelerated: Show ads as quickly as possible. Accelerated delivery displays your ads as often as possible until your daily budget is met.
Accelerated Difference
Google touts that the main difference is that the advertiser is more likely to spend their ad budget. The functional difference is that once Google has shown a sponsored listing it will tend to not show it again to the same users. This comes into effect when a user performs another query or refreshes the page.

Why go accelerated? Usually this is necessary for a psychological affirmation. Businesses need to see their own ad listings in order to believe that their ads are working. The accelerated setting accomplishes this goal by repeatedly showing ads even when the user has already seen them. Another justification is for brand advertising when it is crucial to ensure that a brand name is placed in all relevant areas.

With Standard ad delivery; a sponsored listing may likely not be displayed upon clicking refresh.

Marketing Comparison
However more detailed analysis gives light as to the expectation of differences. Here are two identical campaigns with the exact same settings, ads, keywords and values that were run during the same time period (approximately one month). Here are the statistics:


Max CPC Clicks Impressions CTR Average CPC Total Spend Position
Accelerated $2.00 395 24,598 1.60% $0.95 $374.20 5.6
Standard $2.00 414 13,426 3.08% $0.90 $371.56 4.9


Accelerated ads are shown much more often, and shown multiple times to the same users. The click-through-rate is decreased and as a result Google is penalizing this campaigns' ads. The keyword quality score is shown to be the same across both campaigns, however we experience a 5% higher average-cost-per click with a lower average position.

Bottom Line
The benefit of an accelerated campaign is that your listings are more likely to be shown; however it will come at an increased cost and lower average ranking. Unless you have a compelling reason to display your ads, even when a user has already seen it, this setting should be set to Standard. Brand name advertisers can justify the added expense and exposure.

David Rodecker
President, RelevantAds
“getting local business online"

Friday, November 30, 2007

Following Google Local

The Google Maps API team has opened up their files. Depending on where you are looking on Google Maps you will have different functionality and information. For example, in India, you'll get geographic titles and business listings on the map, but there are no driving directions.

See the Google speadsheet for more information. According to the spreadsheet, there are 18 counties that support business listings. Thanks to Pamela Fox, now we know where our the Google coattails can drive local business...

identifies the major geographies and major types of information including geographic titles,

Saturday, November 03, 2007

OpenSocial - Has Two Uses

Googles launched OpenSocial this week. OpenSocial is a content sharing standard that allows two primary capabilities:

3rd Party Embedded Content
Popular websites like LinkedIn and MySpace were previously limited to what their technology teams could create. With OpenSocial, these site no longer have to develop all the information tools on their site. By embracing the standard, popular websites can allow for any web information tools to be added to their site; some examples have already been created such as calendar sharing, event organization and music listening.

Content Syndication Standard
The corollary to 3rd party content integration is that OpenSocial allows for websites to re-published their content and information tools. OpenSocial boasts 250MM users through its current partners, while that is a great jumpstart, the effect of a content sharing standard is far reaching and has substantial long-term implications. By embracing the syndication standard, however, you have in effect limited the possible growth of your own website (see the end of new social neworks).

Easy Use and Implementation
Behind the scenes the coding for either use is simple. It is basic HTML and Javascript encapsulated in an XML file, so all the cool AJAX and web features are available. Unfortunately, compiled code libraries such as .Net won't work out of the box. See sample OpenSocial code.

While OpenSocial will commoditize the social networks, we still embrace how Google gives away the number one position.

Monday, October 22, 2007

Trump Advertises for Competitor - "Your Fired"

In search marketing, you usually don't want competition. However Madza was more than happy to take the opportunity to show everyone the advantages of the MX-5 Miata over the Solstice; especially when Donald Trump is behind it!

Pontiac created a large marketing stunt sponsoring The Apprentice show. The car was the center of attention in the show and to find out more Trump asked guided viewers to simply perform a Yahoo! search for "apprentice car".

Incidentally our partner manages the marketing campaigns for Madza USA. They we're able to immediately added that keyword to the search campaign and wa-lah, nstant traffic! Thanks Donald!


Result: On the top of Google and Yahoo! for "apprentice car" was Mazda's ad showing the advantages of their car versus the Pontiac. After having spent millions to sponsor the Apprentice, failed to spend enough to lock in the top position for "apprentice car" allowing Mazda to get all the traffic.